Do you have additional questions?
We are happy to help!

As we are all passionate travelers ourselves, we know that organizing a trip from abroad can be quite a struggle sometimes! In this section, we have gathered the questions we are frequently asked by other travelers like you!

If you still didn't find the right answer to your issue, feel free to shoot us a message with your question to booking@impactrip.com!

Am I old enough to take part in a volunteer program?

You need to be at least 16 years old to volunteer with ImpacTrip, unless you volunteer with your parents or legal representative!

But some programs require a minimum age of 18 years old. In Portugal, that is the case for the Wolf Conservation program in Mafra.


Do I need to speak the local language?

No, you don't need to have any previous skills in the local language! All of our programs are run entirely in English and our guides and staff are all comfortable speaking English as well! But we always encourage our participants to get acquainted with some of the most basic terms and expressions, as even just a simple "Good morning" in the local language can be a great icebreaker to start interacting with the locals! 

There are also local language lessons available for volunteers. The language lessons can be booked before your arrival or when you get to your volunteer destination. Lessons are taught by a professional teacher and tailored to each volunteer’s current language level.


Is Portugal a safe country to visit?

Portugal was considered the 3rd safest country in the World according to the 2017 Global Peace Index. Lisbon and Porto are very safe cities, and you can walk around freely without any fear. However, anyone can spot a tourist and consider you as an easy target, so we'll give you some advice and tricks to avoid
spoiling your vacation:

  • Never ever buy gold, cellphones, or watches from someone that is offering you a “great deal” in the middle of the street. Most probably, you will end up with a piece of coal or something alike!
  • Never buy drugs on the street: it’s easier than you think to be approached by a total stranger that’s offering hashish or weed in the middle of downtown. These sellers are mostly found between Rossio and Praça do Comércio / Terreiro do Paço. You will end up with poor or no quality material, and you might be confused as a dealer by some undercover police officer.
  • Taxis! Avoid riding a taxi without knowing the average time, distance, and price for the ride. Ask at the hotel desk, a policeman, a couple of other taxi drivers nearby or someone else on the street. Another good option might be planning your trip (distance and time) using Google Maps.

What do I need to pack for my trip?

Are you already excited for your stay with us? We prepared a little list of essentials which can assist you with your packing:

  • Plug adapters and power converters
  • Unlocked mobile phone – we will give you a SIM card that you can charge according to your needs
  • Laptop, tablet or smartphone so you have access to Wi-Fi almost everywhere
  • Camera
  • Basics (toothbrush, toothpaste, shampoo, conditioner…)
  • Medication contact lenses, glasses
  • Clothes according to the local weather and the project you applied for